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Tricky NBN Technical Questions

Optus 5G NBN Mansfield

All Your NBN Tech Questions in One List

This article collates our customer’s most popular technical questions into a single list.

Do you want to know what the difference is between an Optus FTTN and a NBN Foxtel connection? Or perhaps you are considering if a NBN fixed wireless or NBN satellite connection is right for you?

Get you head around all the jargon and NBN technical options so you that you can make an informed decision.

What is the Difference Between NBN FTTP, FTTN, FTTB and FTTC?

Fibre to the Premises (FTTP)

Fibre to the Premises (FTTP), also known as Fibre to the home (FTTH), refers to optic fibre that is directly connected to your home via FTTP cable. FTTP or FTTH internet is the best NBN service in Australia. The NBN FTTP box typically delivers 100Mbps download speeds and 40Mbps upload speeds direct to your home.

Fibre to the Node (FTTN)

Fibre to the Node (FTTN) is a connection where fibre optic internet cable is connected to a street-based node. The node then connects to your home through an existing telephone line which acts as your internet copper cable.

FTTN connections are inferior to FTTP because the data because the average FTTN data speed can drop to 30Mbps where the premises is over 700m from the node. FTTN is a reasonable solution for people who are not heavy data users, and the installation typically includes useful tool to connect all the internet enabled devices in your home. For example, the Optus FTTN package includes a Wi-Fi modem as part of their NBN installation kit.

Fibre to the Premises (FTTB)

Fibre to the Building (FTTB), also known as Fibre to the Basement, is the most common NBN connection for apartment blocks and other tall buildings. The NBN Co connection box in your unit will connect to the FTTB service using your Telstra copper phone line, or your ethernet cable connection where you live in a newer building.

NBN Co also provides FTTB wholesale services to a range of fibre optic providers including Telstra, Optus, TPG, iiNet, and Internode. Finder.com provides a regularly updated review of the best FTTB plans. This review includes details on the FTTB modem included in each package, expected speeds and contract length. For example, Optus FTTB features 50Mbps typical evening speed and includes a WiFi modem with 4G backup and 4G speeds limited to 25/2Mbps.

Fibre to the Curb (FTTC)

Fibre to the Curb (FTTC) is an optic fibre internet cable connection running close to your home and then a short telephone copper line carries data into your home. FTTC is the latest type of NBN connection and should give you a faster speed than FTTN. However, the FTTC speed is dependent on the speed tier offered by your Internet Service Provider (ISP) and can typically range from 12Mbps (equivalent to ADSL speed) up 50Mbps.

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What is Included in a FTTH Installation?

Fibre to the home (FTTH), better known in Australia as Fibre to the Premises (FTTP), refers to a fibre optic cable installation that is directly connected to your home.

The typical FTTH speed in Australia is 100Mbps download and 40Mbps upload. The fibre to home connection includes a NBN Co box, also known as a NBN Co Connection Box or NBN Network Termination Device (NTD), plus a NBN modem and cables.

The NBN Co box is installed inside your home. If you are a large Netflix or internet TV user the NBN should be installed in your lounge room close to your main television is located. From there the NBN modem can connect internet enabled devices in your home such as your mobile phones, tablets, and computers.

Brisbane Fibre Optic Broadband

The NBN Co box is hard wired to the FTTH cabinet which is mounted on the outside wall of your home. The FTTH cabinet, better known as the NBN Utility Box or NBN cable box, connects your home to the NBN core fibre optic cable on your street.

Can I Use Foxtel HFC to Connect to the NBN?

Yes. There are a small number of homes in Queensland that are connected to the NBN using Hybrid Fibre Coaxial cable (HFC), fixed wireless, and satellite internet.

Hybrid fibre coax cable is used to connect a NBN HFC connection box or HFC box to the internet via an existing pay TV cable point. NBN HFC is only used in areas where a Foxtel antenna point, or similar connector, has already been installed in a home or older apartment block.

What is the Difference Between a NBN Fixed Wireless and a NBN Satellite Connection?

Fixed wireless and satellite connections are used in rural areas where properties have limited access to communications infrastructure.

Fixed wireless NBN providers offer a similar service to 4G phone networks. NBN wireless can transmit data up to 14 kilometres from a transmission tower to a NBN antenna mounted externally on a house. While wireless fibre is best over short distances, NBN Co’s Sky Muster satellites provide long range network access to remote and hard-to-reach destinations. To access the NBN satellite service you will need an approved modem and a satellite dish.

Finder.com provides a regularly updated review of the best fixed wireless NBN. This review includes details on service availability, the modem, technical requirements, expected speeds, and contract length. You will also find information on the Telstra NBN fixed wireless plans including fixed wireless plus speed options. Finder.com also provides reviews on the Sky Muster satellite NBN plans.

Fix My Antenna Does Not Provide Wireless Services

Due to performance issues in SE Queensland with NBN 4G Fixed Wireless and other Telstra, Optus and Vodaphone 5G wireless services, Fix My Antenna has decided not to offer any support, repair, or reinstallation for these technologies. We strongly recommend that people using wireless to switch to more reliable NBN optic fibre services.

Who is the Nearest NBN Cabler Near Me?

Its Fix My Antenna of course! We are a leading TV antenna, internet, and data cabling installer and we really love making our customers happy!

We can provide a comprehensive assessment of your NBN connection, internet speed, and home wiring needs. Where required, we can install new data cables and other equipment in your home that will significantly improve your NBN data speed.

We can also run detailed diagnostic tests on the NBN service offered on your street. Where we isolate NBN data speed and other issues that require repairs or upgrades of the network infrastructure, we can provide you with a detailed report that lists what needs to be fixed so that NBN Co can start repairs. Where requested, we also offer our customers an end-to-end service where we work with your ISP and NBN Co to implement these repairs.

Would you like your antenna repaired or replaced? Call Us NOW! 0492 988 359

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